Registers & records

When a record can't be wrong, off-the-shelf SaaS and generic CMS platforms aren't enough. The registers we've built sit at the centre of regulatory enforcement, citizen safety, professional licensing and statutory compliance — places where every entry needs an audit trail and every change has consequences.

What we build

  • Custom register applications with role-based workflow, audit history, and content versioning across the full lifecycle of an entry.
  • Citizen-facing search and self-service portals — read-only access to register data, with privacy filters appropriate to the register's statutory framework.
  • Bulk data import and migration tools for legacy registries that predate the web.
  • Inspector and assessor workflows for registers that involve compliance checks or certification.
  • High-load registration windows — when legislation kicks in and hundreds of thousands of citizens have to register simultaneously, the platform has to absorb the spike.

Why custom build

Generic CMS gives you content authoring; generic SaaS gives you forms. Registers need both, plus governance: versioned records, multi-party workflow, integration with legacy address-lookup or identity systems, public-search overlays that respect classification rules. We build on Plone because the platform's permissioning, versioning, and workflow primitives are designed for this kind of work — not because Plone is the only option, but because it removes the need to invent the audit-and-governance layer ourselves.

Compliance and accessibility

Registers are public-trust infrastructure. Every register we ship is WCAG 2.1 / 2.2 AA accessible — accessibility isn't a separate phase, it's enforced at the editor and design-system level. Government-grade hosting, security audits, and disaster recovery patterns sit underneath, supplied through our managed-hosting service.

Related work

Working with Kids Register: NSW CCYP

PretaGov worked with the Commission for Children and Young People to develop a workflow system that allowed self-employed working with kids to certified including integration with NSW police for sensitive criminal record background checks.

6 Jan 2024

1862 Act Register: HM Land Registry

The register The solution needs to provide access to the scanned image files and metadata for 84,000 Jpeg files at 200DPI that make up the content of the 1962 Act Register. All on a GDS and WCAG complaint CMS

4 Aug 2023