Business applications

We build internal-facing software for organisations whose case management, workflow or compliance can't be solved with off-the-shelf SaaS. Intranets, eForms, CRMs, ordering systems, records-transfer pipelines, secure portals for cleared partners. Often connected into systems you already run.

What we build, in practice

  • Case management and workflow systems for regulators, ombudsmen, and inquiry bodies.
  • eForm and intake systems with backend workflow, approval chains and audit trail. UK DWP and several state agencies use these in production.
  • CRMs and internal portals for membership organisations, publishers, and distributed teams.
  • Records integration — FHIR for healthcare, custom protocols for everything else.
  • Intranets and extranets that consolidate documents, news, events, and discussion into one place rather than five.
  • Ordering and procurement systems for sectors that don't fit a generic shopping cart.

Why us, not a SaaS off the shelf

For workflows where the off-the-shelf product doesn't fit, the choice is usually "customise the SaaS until it does" or "build to fit". The SaaS-customisation route looks cheaper at year one and ends up the most expensive thing in your stack by year five. We build to fit — but on a battle-tested platform (Plone, Postgres, Python) so the codebase has a future, and on patterns we've shipped before so the timeline is predictable.

How engagements run

Most projects start with a 2–4 week discovery covering current state, user research, requirements, integrations, and a realistic project plan with milestones. Build phases are typically 8–16 weeks for an initial release, with managed hosting and ongoing partnership after.

Related work

Low Code eForms & workflow : UK DWP

The Department for Work and Pensions (DWP) sought a comprehensive solution to facilitate the in-house development of digital services for the conversion of manual paper based forms.

19 Jan 2024

School Bus Mapping: NSW STA

A webapp converted XML data from state transits timetabling system to produce online maps and timetables that were always up to date.

7 Sept 2023

Intranet/Document Library: NSW STA

The project involved upgrading a Squiz Matrix intranet of the NSW State Transit Authority (STA). The primary objective was to achieve substantial cost savings while maintaining high search relevance and custom multi-step workflow.

29 Aug 2023