Business applications

We build internal-facing software for organisations whose case management, workflow or compliance can't be solved with off-the-shelf SaaS. Intranets, eForms, CRMs, ordering systems, records-transfer pipelines, secure portals for cleared partners. Often connected into systems you already run.

What we build, in practice

  • Case management and workflow systems for regulators, ombudsmen, and inquiry bodies.
  • eForm and intake systems with backend workflow, approval chains and audit trail. UK DWP and several state agencies use these in production.
  • CRMs and internal portals for membership organisations, publishers, and distributed teams.
  • Records integration — FHIR for healthcare, custom protocols for everything else.
  • Intranets and extranets that consolidate documents, news, events, and discussion into one place rather than five.
  • Ordering and procurement systems for sectors that don't fit a generic shopping cart.

Why us, not a SaaS off the shelf

For workflows where the off-the-shelf product doesn't fit, the choice is usually "customise the SaaS until it does" or "build to fit". The SaaS-customisation route looks cheaper at year one and ends up the most expensive thing in your stack by year five. We build to fit — but on a battle-tested platform (Plone, Postgres, Python) so the codebase has a future, and on patterns we've shipped before so the timeline is predictable.

How engagements run

Most projects start with a 2–4 week discovery covering current state, user research, requirements, integrations, and a realistic project plan with milestones. Build phases are typically 8–16 weeks for an initial release, with managed hosting and ongoing partnership after.

Related work

Justice Health NSW prison portal

A controlled-access subsite inside the Justice Health platform — token-based URLs, IP-bounded delivery, custom theme — built to reach a population that needs health information without exposure.

23 Nov 2021

Mission Australia intranet

Continuous Plone intranet partnership since 2011 for one of Australia's largest community-services NFPs — homelessness, family, youth, mental health, employment, disability.

See more
18 July 2011